FAQ's
Welcome to our FAQ page. Here, you’ll find answers to the most common questions about our products, services, and processes. Whether you’re curious about our manufacturing, shipping, or custom solutions, we’ve got you covered. If you don’t see what you’re looking for, feel free to reach out – we’re always here to help!
Frequently Asked Questions
We offer a wide range of components, including, staircases, gate landings, balustrades, safety barriers, and structural flooring.
Our components are made from high-quality materials like steel, structural plywood, and aluminium, ensuring durability and compliance with safety standards.
Yes, we offer custom components tailored to your specific factory or warehouse needs, ensuring a perfect fit and optimal functionality. Our handrail product is sold in full and half panel options which can be easily cut down on site for a perfect fit.
Our team of experts can guide you in selecting the right components based on your space, operational needs, and safety requirements.
Yes, all our products are manufactured to meet or exceed Australian safety standards for industrial and commercial environments.
Lead times vary depending on the product and customisation required, but we strive to deliver all orders as quickly as possible. Contact us for specific timeframes.
Yes, we offer competitive pricing and bulk discounts for large orders. Contact us for more information on our pricing options.
We accept returns on standard products within 30 days of purchase, provided they are in their original condition. Custom orders are non-refundable unless faulty.
Yes, we offer shipping across Australia, with various delivery options to suit your project timeline.
We accept multiple payment methods, including credit cards, bank transfers, and PayPal for your convenience.
Our team of experts can help assess your space and recommend the best solutions based on your needs, including load-bearing requirements, space optimisation, and safety.
Yes, all our products come with a manufacturer’s warranty, covering defects in materials and workmanship.
Absolutely! We offer consultations to help you choose the right components for your fitout. Contact us to schedule a session with one of our experts.
How Our Service Works
Our state-of-the-art facilities in Central Victoria, combined with our dedicated team, work together to produce and ship high-quality factory and warehouse fit-out solutions to businesses all across Australia. From your initial inquiry to the delivery of your custom-fit components our streamlined process is focussed on ensuring your fitout runs as smooth as possible.
Step One
Select the products that you need for your job and submit a request for quote.
Step Two
Our consultants will create a costing and send it back to you asap.
Step Three
Review your costing & place your order. A consultant is available to answer any questions.
Step Four
Deliveries are packed and shipped to site upon dates agreed. All packages are wrapped in heavy duty plastic for weather proofing and include printed installation manual.